Department playbook
HR: AI handles the forms. People handle people.
Screening, onboarding paperwork, payroll and social-insurance drafts and policy Q&A are handled by AI employees; interviews, employee relations and people decisions stay with your HR team.
Pain points
What HR spends the day on
Admin dominates the week
Onboarding files, attendance and benefits checks every month.
Endless policy questions
The same questions, dozens of times a day.
Training never scales
Courseware, tests and records done by hand.
Role task breakdown
Example: HR specialist — what goes to AI
Structure from the reference report; time shares are samples, measured per role in the diagnostic.
Sample
| Task | Time share | Mode | AI employee | Human retains |
|---|---|---|---|---|
| Resume screening and interview scheduling | 25% | AI assists | HR Ops Agent | Interview and hiring decisions |
| Onboarding / transfer paperwork | 20% | AI executes | HR Ops Agent | Exceptions and conversations |
| Attendance, payroll, benefits drafts | 25% | AI assists | HR Ops Agent | Review and payout approval |
| Policy Q&A | 15% | AI executes | Policy & Training Agent | Complex cases |
| Employee relations | 15% | Human core | — | Fully retained |
AI employees
The AI employees for this department
HR Ops Agent
- Screening and scheduling
- Paperwork checks and reminders
- Payroll and benefits drafts
Boundary: Never makes hiring, pay or termination decisions
Policy & Training Agent
- 24/7 policy Q&A with sources
- Courseware and question banks
- AI coaching and assessment records
Boundary: Policies are maintained and published by people
Results
What changes
Figures are sample models or targets.
5 → 2HR & admin (sample, modeled)
24/7Policy Q&A
0People decisions made by AI